Job Opportunity: Social Media Coordinator
- 6 days ago
- 3 min read
Position Title: Social Media Coordinator
Reports To: Executive Director
Location: Port Coquitlam, BC
Role Type: Part-time Contractor
Role Summary
The Social Media Coordinator is responsible for managing PoCo FC’s Instagram and Facebook presence in a positive, professional and community-focused way.
This role helps keep members informed, celebrates players, teams, coaches and volunteers, promotes club programs and events and supports a consistent public image for the Club.
The Social Media Coordinator is not responsible for handling complaints, discipline matters, refunds, team placement concerns, Safe Sport matters, or sensitive member issues. These matters must be referred to the Executive Director or appropriate Club representative.
Reporting Relationships
Reports directly to the Executive Director.
Works in coordination with:
Technical Director
Club Administrator
Website Administrator
Community Events Coordinator
Registrar
program leads
board members or volunteers where needed
Key Responsibilities
Social Media Posting and Scheduling
Create, schedule and publish approved content for PoCo FC’s Instagram and Facebook pages.
Support regular posting related to registration, programs, camps, academy sessions, community events, coach education, volunteer recognition, sponsorships and general club updates.
Maintain a simple monthly content calendar so upcoming posts are planned and organized.
Ensure posts are accurate, clear, positive and aligned with the Club’s values.
Content Creation and Collection
Collect photos, graphics, stories and updates from staff, coaches, teams, volunteers and Club events.
Create simple captions and graphics where needed.
Help showcase the Club’s community, players, coaches, volunteers, programs and events in a way that feels welcoming and inclusive.
Ensure content reflects the Club’s focus on children, families, development, enjoyment and community connection.
Branding and Content Standards
Use approved Club logos, colours, fonts, sponsor logos, photos and graphics where available.
Help maintain a consistent and professional look across PoCo FC’s Instagram and Facebook pages.
Keep an organized folder of commonly used social media assets in the Club-managed Google Drive, including logos, photo collections, sponsor graphics, templates and recurring post materials.
Where formal brand guidelines do not exist, work with the Executive Director or designated Club representative to establish simple, practical standards for how PoCo FC is presented online.
Community Engagement and Page Monitoring
Monitor comments, messages and activity on Instagram and Facebook.
Respond only to general, approved questions where the answer is clear and non-sensitive.
Refer complaints, discipline matters, team concerns, refund questions, Safe Sport issues, parent concerns, or anything sensitive to the Executive Director or appropriate Club representative.
Help ensure online interactions remain respectful and consistent with the Club’s values.
Promotion of Programs, Events and Sponsors
Support promotion of Club programs, registration windows, camps, academies, tournaments, community events and volunteer opportunities.
Coordinate with the Community Events Coordinator for social media coverage of approved Club events.
Support sponsor recognition posts where required, using approved sponsor logos and wording.
Recordkeeping and Club Access
Ensure all social media content, graphics, photos, captions, templates and planning documents are stored in the appropriate Club-managed Google Drive.
Ensure the Club retains ownership and access to all Instagram and Facebook accounts.
The Coordinator must not keep passwords, admin access, content files, or planning materials only on a personal device or personal account.
Authority and Boundaries
The Social Media Coordinator manages routine social media posting and page monitoring within the direction provided by the Club.
The Social Media Coordinator does not:
approve Club policy statements
respond to complaints or sensitive member concerns
post about discipline, staffing, team placement, Safe Sport, injuries, investigations, or controversial matters without approval
commit the Club to sponsorships, partnerships, promotions, or public statements
own or control Club social media accounts personally
Qualifications and Skills
Experience managing social media accounts is preferred.
Strong written communication skills.
Ability to create clear, positive and engaging captions.
Basic graphic design ability using tools such as Canva or similar platforms is an asset.
Comfort working with Instagram, Facebook and basic scheduling tools.
Good judgment when handling public-facing communication.
Ability to work with photos and content involving children in a careful and respectful way.
Strong organization and attention to detail.
Key Competencies
Positive and community-minded communication.
Good judgment.
Creativity.
Reliability and consistency.
Respect for confidentiality.
Ability to follow direction and approval processes.
Ability to work cooperatively with staff, volunteers, coaches and Club representatives.
Time Commitment
This is a part-time role with flexible hours based on Club needs.
The expected workload is approximately 4 to 6 hours per week, with busier periods during registration launches, program promotions, tournaments, community events and major Club announcements.
Performance Expectations
Performance in this role will be based on:
consistency and quality of social media posting
accuracy of information shared
professionalism of Club image online
timely promotion of programs and events
appropriate handling and referral of sensitive matters
organization of photos, graphics and social media records
maintenance of Club access and continuity
ability to reflect PoCo FC’s values of community, inclusion, player development and enjoyment
How to Apply
To apply, please send your resume to: vp@pocosoccer.com
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